Return & Refund Policy | GadgetParc

RETURN & REFUND POLICY

At GadgetParc, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

SATISFACTION GUARANTEE
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you may request a refund or replacement within 30 days of delivery.

HOW TO REQUEST A REFUND
To initiate a return or refund, please contact us at gadgetparcstore@gmail.com with:
- Your order number
- A brief description of the issue
- Photos of the product (if applicable)

We will respond within 24-48 hours with a resolution.

REFUND CONDITIONS
- Items must be reported within 30 days of delivery
- For defective or damaged items, we will provide a full refund or free replacement
- For items that arrive not as described, we will provide a full refund or free replacement
- For change-of-mind returns, we may offer a partial refund or store credit

DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged, defective, or is not what you ordered, please contact us immediately with photos. We will send a replacement at no extra cost or issue a full refund — no need to return the item.

NON-RETURNABLE ITEMS
- Items reported after 30 days from delivery
- Items that have been used, altered, or damaged by the customer
- Gift cards

REFUND PROCESSING
Once your refund is approved, it will be processed within 5-10 business days to your original payment method. Please note that your bank may take additional time to reflect the refund.

LATE OR MISSING REFUNDS
If you haven't received your refund after 15 business days, please contact us at gadgetparcstore@gmail.com.

EXCHANGES
If you need a different item, please request a refund for the original purchase and place a new order.